product care & our guarantee.

Please exhibit care when using your Equus Couture products – they are essentially jewelry for horse, rider, & hound. We understand that horse’s sweat and barns have dirt! A simple wipe down with a wet rag or sponge will restore your crystals to their original brilliant sparkle. We recommend conditioning your leather with The Simple Equine's Love My Leather Balsam, as it is the official leather conditioner of Equus Couture.

Our products are hand-made and hand-sewn, many with vintage metals, gemstones, & crystals. We love the beauty these old pieces have to offer, but sometimes they are a little more fragile by nature, so please treat our products with great care; and PLEASE do not let your horse rub their head while wearing our browbands or halters!

That said, we will gladly repair any product, free of charge, that has a manufacturer defect (broken hardware, damaged leather, or missing crystal) within one year of purchase, because we do understand that vintage pieces are delicate and things can happen.

Repairs on items that are older than one year start at $25 for the repair, plus return shipping. This charge can possibly increase, depending on the nature of the repair. During our peak season (May-December) repairs may take up to two months, as they will be put in line behind current orders.

Equus Couture will charge for repairs (starting at $25) on any repair other than a manufacturer defect (broken hardware, damaged leather, crystal missing) within the first year. We may choose not repair if the tack has been abused, and this will be determined on a case by case basis.